Frequently Asked Questions

VerseGifting offers thoughtfully curated and personalized gifts for a variety of occasions, including birthdays, anniversaries, festivals, Rakhi, corporate gifting, and other special moments.

Our collection includes personalized keepsakes, photo gifts, LED gifts, gift sets, and other thoughtfully designed gifting products.

We are an Indian gifting brand and strive to source and offer Made in India products and indigenous materials wherever feasible. We work with Indian suppliers, manufacturers, and skilled professionals as part of our commitment to supporting the domestic ecosystem.

Yes. Many of our products can be personalized with photographs, names, messages, logos, or other details depending on the product.

Please check the individual product page for the available customization options and requirements.

For the best result, please upload a clear, high-resolution photograph with good lighting and the subject clearly visible.

Avoid heavily cropped, blurry, dark, or low-quality images, as the final print will depend on the quality of the image provided.

Customization and preview availability may vary by product. If a preview is offered for your particular product, the required details will be communicated during the order process.

Please contact us as soon as possible if you need to make a change.

Once your design has been approved or production has started, changes may not be possible.

Orders are processed after we receive the required customization details, where applicable.

Processing time may vary depending on the product, customization requirements, order volume, weekends, and holidays.

Please carefully check all names, messages, photographs, logos, addresses, and other information before submitting your order.

VerseGifting is not responsible for errors caused by incorrect details provided by the customer.

Order cancellation depends on the stage of processing.

If an order has already entered customization or production, cancellation may not be possible. Please refer to our Cancellation Policy for complete details.

Yes. We aim to deliver VerseGifting products across India, subject to serviceability at the provided delivery address.

Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout.

Delivery time depends on the destination, courier service, product processing time, and other logistical factors.

Estimated delivery timelines, wherever applicable, are provided during the order process.

If your package appears damaged, please record a continuous opening/unboxing video while opening the package.

This helps us verify transit-related damage and process an eligible replacement request.

Please contact us as soon as possible after receiving the order with the required photographs/videos and order details.

Available payment methods are displayed at checkout and may include online payment options supported by our payment gateway.

Orders are currently processed through prepaid payment methods. Cash on Delivery may not be available unless specifically offered for a particular order or product.

Personalized and customized products are made specifically according to the details provided by the customer and are therefore generally not eligible for return or refund.

However, if you receive a product that is damaged, defective, incorrectly made, or does not match your order, please contact us so we can review the issue and provide an eligible replacement.

If you receive an incorrect, defective, damaged, or misprinted product, please contact us with your order details and supporting photographs/videos.

After verification, eligible cases may be resolved through a replacement.

Our primary resolution for eligible product issues is replacement rather than refund. Refund eligibility, where applicable, is subject to our Return & Refund Policy.

Yes. VerseGifting offers gifting solutions for businesses, organizations, professional events, employee gifting, client gifting, and other corporate requirements.

For bulk or customized corporate orders, please contact us with your requirements so we can discuss suitable options.

Logo customization may be available for selected products and corporate orders.

Please contact us with your requirements, logo, quantity, and preferred product to discuss available options.